How a leading engineering & construction firm raised training profitability by 62%

123 courses in 12 months, built by a team of five — and a training department that now adds to the margin.

Engineering, procurement & construction2,800 employees · 9,000+ contractorsMexico — among LatAm's largest builders

62%

higher training-dept profitability

123

courses in 12 months

60%

less training time

90%

learner satisfaction

The challenge

The firm needed to train personnel faster to sustain performance in its operations. Two questions drove the project: how to get information to employees almost immediately so their knowledge stays current, and how to adapt workforce capabilities to market demands as quickly as possible.

In a business where technical and managerial knowledge is the competitive advantage, slow classroom-based training was limiting both speed and margins.

The solution

The firm converted its classroom courses to eLearning using SHIFT's authoring platform, focusing on three areas: induction processes, occupational safety and organizational policies, and skills development. A corporate virtual campus was created, which now offers more than 370 courses.

Implementation

A 12-month development effort by an internal team of just 5 people, producing 123 eLearning courses — a pace the firm states would have been impossible with classroom methods. Existing classroom courses were successfully adapted to interactive digital formats with high portability across devices.

The results

+62% profitabilityThe training department's profitability rose 62%.

22% cost savingsClient-reported training cost savings to date — travel, lodging, delivery.

−60% training timePer course, versus classroom delivery — with zero cost to reuse a course.

123 courses / 12 monthsBuilt by a 5-person internal team.

1,600 hrs monthlyTraining delivered every month; 2,000+ completions, 700+ voluntary monthly users.

90%+ satisfactionLearners rate courses "excellent" or "very good".

In their words

“SHIFT delivers high-impact courses — not slide decks or static documents, but truly interactive graphic content that makes learning easier for our people, translated into specific, measurable results.”

— Quality & Human Resources Manager — Latin American engineering & construction firm

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