Case study · Industrial Manufacturing

How a global industrial manufacturer has run its corporate university across 3 continents for 7+ years

Platform, content, and end-user support — a corporate university fully operated as a managed service.

Piping systems — construction, water, energyHeadquartered in BelgiumEurope · Americas · EMEA — 5 languages
7+
years in continuous operation
5
languages served
3
regional microsites
5
content domains covered

The challenge

The company needed a single corporate university serving employees across continents, languages, and business units — without building and staffing an internal eLearning operation. Beyond launching a platform, someone had to run it: keep content current, support end users, and connect learning to the systems the business already runs on.

For a global industrial group, fragmented regional training meant inconsistent compliance, sales, and technical standards.

The solution

A fully managed corporate university, implemented for global deployment and operated end-to-end by SHIFT's team:

  • Regional microsites for Europe, Canada, and EMEA, in 5 languages
  • Delivery on PC and mobile, including offline access for field and plant environments
  • Custom content development in compliance, IT, sales, cybersecurity, and corporate social responsibility
  • Full managed service: SHIFT administers the entire university and provides direct end-customer support

Implementation

Rolled out from a central implementation for global reach, then extended through regional microsites. The university is integrated with the company's HR information system and other corporate platforms, and connects to premium external course catalogs and additional content sources — so employees reach all learning through one door.

The results

7+ years runningA managed service the company has renewed year after year.
3 regions · 5 languagesGlobal coverage from a single university.
Full-spectrum contentCompliance, IT, sales, cybersecurity, and CSR.
Zero admin burdenUniversity management and end-user support fully outsourced.
HRIS-integratedConnected to HR systems and corporate platforms.
One door to learningExternal premium catalogs and content sources unified.

Want a corporate university without building a department to run it?

This manufacturer has outsourced the whole operation — platform, content, and support — for over seven years. Ask about our managed university service.

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