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    Signs Your Company Urgently Needs to Invest in Reskilling

    Did you know that over 40% of today’s job skills are expected to change in the next decade due to technological innovation?

    This startling statistic highlights a critical point: Reskilling isn’t optional, it’s an absolute must for businesses looking to stay competitive and relevant.

    But diving into reskilling just because it’s trending or to “check a box” isn’t the wisest move. Every business has its unique needs and challenges, and figuring out when reskilling programs are genuinely needed is key to long-term success.

    In this article, we’re going to share five key signs that you, as a training leader, should watch for.

    These indicators will help you pinpoint when your organization needs to adapt and embrace new skills to not just survive, but thrive in today’s market.

    Sign #1: Skill gaps affecting performance

    If your company is experiencing lower-than-expected performance or challenges in meeting current industry standards, it might signal that your team's skills are becoming outdated.

    This is one of the first warning signs that demands your immediate attention. The gap between the existing skills and those needed to achieve strategic objectives needs urgent evaluation and action.

    But what does this look like day-to-day? You might notice projects taking longer to complete than planned, the quality of work not meeting expectations, or your teams constantly battling technical issues they can't solve. Perhaps your customers are starting to mention that your solutions no longer fully meet their needs, or that competitors are offering more appealing options.

    Here are some specific questions training leaders can ask to identify these gaps:

    • Are there areas in our operation where performance is consistently below our goals or expectations?

      Assessing performance using specific metrics can help identify problematic areas that could benefit from an upskilling program.

    • How do our practices and outcomes compare to the current industry standards?

      Regular benchmarking against competitors and industry standards can reveal areas where your team needs improvement.

    • What skills are needed to close these performance gaps?

      Identifying the specific skills that are missing will allow for the design of more effective training programs.

    • Is there a correlation between skill gaps and projects or areas with subpar results?

      Analyzing the direct impact of missing skills on specific projects can help prioritize training areas

    Signal #2: High Employee Turnover Rates

    Noticing a higher-than-usual employee turnover, especially among your key talent, can be a glaring sign that something's amiss in your organization.

    Often, this stems from a perceived lack of professional development opportunities or a feeling that their skills are stagnating.

    This scenario doesn't just dampen team morale; it can also hike up costs associated with hiring and training new staff.

    Here are some specific questions training leaders might ponder to tackle this challenge:

    • How often are we reviewing and updating individual development plans for each employee?

      Regular reviews can uncover tailored growth opportunities and ensure employees see a clear path forward in their careers.

    • Are we providing learning and development opportunities that align with our employees' career aspirations?

      Understanding and supporting employees' professional goals can boost their engagement and job satisfaction.

    • How do we gauge our employees' satisfaction with the professional development opportunities available?

      Workplace surveys or one-on-one interviews can yield valuable insights into how employees view their growth prospects within the organization.

    Also read: Essential Tips for Upskilling and Reskilling in the Age of AI


    Signal #3: Shifts in Market Demand or Customer Preferences

    When market winds shift, bringing new demands and preferences from customers, it's a clear sign your workforce's skills need an update.

    This scenario can pose both challenges and opportunities for your organization. Being able to quickly adapt and meet these new expectations is not just crucial for staying competitive but can also unlock new growth and development paths.

    For instance, if your customers start seeking a stronger and more sophisticated presence on social media or digital services that your current team isn't equipped to provide, it's a clear sign you need to update your workforce's digital skills.

    Another example: The trend towards customization and tailored customer service, driven by advances in data analytics and AI, might require new skills in data analysis and personalized attention that your current team lacks.

    To successfully navigate these changes, it's crucial to ask yourself specific questions:

    • What specific changes are we observing in our customers' preferences or market demands?

      Clearly identifying these trends can help you better understand the new skills your team needs to develop.

    • How do our current products or services stack up against the new market expectations? Reflecting on this can pinpoint specific areas where your current offerings might be falling short.

    • Do we have the internal capability to adapt to these changes with our current workforce?

      Honestly assessing whether your current team has the necessary skills to make the required adjustments is key.

    • What specific skills do we need to develop to align our offerings with the new market demands?

      Identifying these skills will allow you to design targeted reskilling programs effectively.

    • How can we involve our team in the process of adapting to these new demands?

      Encouraging a culture of continuous learning and adaptability among your employees is crucial for a successful transition.

    Answering these questions will not only help you identify critical areas that need attention but will also map out a clear path to effectively reskilling your workforce.


    Also read: 5 Rules for Future-Proofing Your eLearning Courses


    Signal #4: Internal Feedback

    It's crucial to actively listen and value your team's feedback. If you notice they're missing tools or skills to efficiently complete their tasks, or if they show a real interest in developing new competencies, it's a clear sign you need to take action.

    Consider questions like:

    • What specific skills do my employees feel they lack to perform their current tasks more effectively?

    • Are there professional development areas consistently highlighted by various team members?

    These questions will help you identify not only areas for improvement but also your employees' professional growth aspirations, which is essential for designing reskilling programs that are both relevant and motivating.

    Examples of internal feedback indicating a need for reskilling:

    Direct Requests for Training: An employee might directly express a desire to learn a new software tool they believe could improve their work efficiency. For instance, a member of the marketing team might request training in data analysis to better understand consumer behavior.

    Comments on Current Task Challenges: If several employees express frustration with using a certain technology or methodology, this could indicate they're not fully equipped to handle those tasks. For example, if the product development team reports difficulties in implementing agile methodologies, this might signal a need for reskilling in that area.

    Discussions in Team Meetings: During these sessions, employees might share experiences from recent projects, highlighting any technical difficulties or knowledge gaps they faced. For example, if a meeting extensively discusses challenges encountered in adopting new digital technologies, this could indicate a skills gap in the team.

    Therefore, internal feedback acts as a thermometer measuring the temperature of skills and employee satisfaction within the organization. Ignoring these signals can lead to decreased productivity, talent loss, and ultimately, a competitive disadvantage in the market.

    Signal #5: Advances in Artificial Intelligence and Technology

    In today's fast-paced technological landscape, artificial intelligence (AI) and technological advancements are reshaping not just how businesses operate but also the skills their teams need to be effective and competitive.

    As a leader in your organization, it's essential that you stay alert to these transformations and understand how to "take the temperature" of this critical factor to ensure the relevance and efficiency of your workforce.

    The signal to watch for is the speed and impact of technological advancements within your sector, especially in areas like AI, machine learning, and data analysis. These changes don't just shift market expectations; they can also quickly render your team's current skills obsolete.

    How to measure the temperature of this factor:

    • Current Skills Assessment: Conduct a thorough analysis of your team's current technological skills. Are they up to date with the latest tools and platforms in your industry?

    • Trend Monitoring: Stay informed about the latest technological innovations and how they're being adopted by competitors and industry leaders. What emerging technologies are starting to influence your sector?

    • Team Feedback: Listen carefully to what your team has to say about the tools and technologies they're working with. Do they express a need for training or updates in specific areas?

    • Market Demand Analysis: Assess how your customers' expectations and needs are evolving with technology. Are there new skills your team needs to acquire to meet these changing demands?

    By keeping a constant pulse on these advancements and proactively assessing your team's reskilling needs, you're not just ensuring that your organization stays ahead of the technological curve but also investing in the development and satisfaction of your employees.

    Also read: How to Develop Your Team's Digital Skills?

    In Conclusion

    Recognizing these signals and proactively implementing reskilling programs are essential to ensuring that your organization not only maintains its competitiveness but also positions itself as a leader in an ever-evolving business environment. Investing in the skill development of your employees is crucial for fostering innovation, enhancing job satisfaction, and retaining key talent.

    If you're looking to boost your reskilling program development with eLearning, contact us. SHIFT AI is an AI-based eLearning tool designed to supercharge your e-learning course development efforts.

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