SHIFT Chat is a new feature that allows you to take online eLearning courses to a new level of interactivity.
It is an enhancement that allows the learner who takes an eLearning course to communicate with a defined expert via a web chat window.
This new feature can be added to:
- A specific screen.
- A full course through the navigation bar.
Main benefits of this new feature:
- Direct communication tool
- Within the same course
- Real time communication
How it works?
1. The user clicks the chat button.
2. After clicking the chat button, a window appears in which data must be completed (name, mail, course, etc).
3. The expert available, receives the request in his/her chat console, reads the data entered by the user and accepts communication.
4. By accepting the request, both the user and the expert dialogue through a private session.