SHIFT's eLearning Blog

Our blog provides the best practices, tips, and inspiration for corporate training, instructional design, eLearning and mLearning.

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SHIFT CHAT: include it in your eLearning courses!

SHIFT Chat is a new feature that allows you to take online eLearning courses to a new level of interactivity.

It is an enhancement that allows the learner who takes an eLearning  course to communicate with a defined expert via a web chat window. 

This new feature can be added to:

  • A specific screen.
  • A full course through the navigation bar. 

Main benefits of this new feature:

  • Direct communication tool
  • Within the same course
  • Real time communication 
  • User-friendly

How it works?

1. The user clicks the chat button.
2. After clicking the chat button, a window appears in which data must be completed (name, mail, course, etc).
3. The expert available, receives the request in his/her chat console, reads the data entered by the user and accepts communication.
4. By accepting the request, both the user and the expert dialogue through a private session.
 
shift chat
Karla Gutierrez
Karla Gutierrez
Karla is an Inbound Marketer @Aura Interactiva, the developers of SHIFT. ES:Karla is an Inbound Marketer @Aura Interactiva, the developers of SHIFT.

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