SHIFT's eLearning Blog

Our blog provides the best practices, tips, and inspiration for corporate training, instructional design, eLearning and mLearning.

To visit the Spanish blog, click here
    All Posts

    If You Confuse Learners, You Lose Them: 4 Steps to Effective Communication in eLearning


    Well-design courses are worthless if they can't communicate content effectively to those learning. Truth is, effective communication is actually more challenging to apply especially in designing eLearning . 

    Optimized eLearning design has the power to motivate students and drive performance. If you are serious about creating effective eLearning courses, it is essential that you follow all four of the following steps to get the right message across to your learners.

    confuse-learners


    1. Favor Simplicity Over Complexity

    The “Keep it simple” approach is typically used in marketing; however, it applies equally well to effective eLearning courses in terms of both design and content.

    It is unlikely that learmers are taking your course to appreciate your ability to create an aesthetically pleasing design. They will get much more enjoyment from your course if you remove elements from your screen that add nothing to learning but do cause distractions. This includes borders, shading, and any images that do not help learners better interpret a message.

    In terms of content, simplicity means presenting what could potentially be highly complex ideas in the most straightforward way possible. Learners will find it far easier understand and remember information if you stick to only the detail you need to convey your point. Graphics, particularly diagrams, charts, and illustrations, are a greater way to achieve this in effective eLearning courses.

    2. Don’t Make Learners Think!

    Applying the principle doesn't mean students are not allowed to think while taking the course. It only means that your course’s interface is obvious, self-explanatory, and intuitive.

    To rephrase Steve Krug’s usability mantra for our purposes: “Don’t make me think about the interface, because I need to be thinking about the learning.”

    Learners should never have to work to find their way around your course; features must be obvious and self-evident. Intuitive navigation, visual cues, and conventionally-named links will lead your learners to the right areas of your course, minimize cognitive load, and enable instant gratification.

    In short, don’t let learners guess, ask or puzzle over how to do things.

    According to Krug, when learners are looking at a screen that makes them  think, this is what happens:

    File0597 

    Image Source: Steve Krug, Don't Make Me Think

    3. Manage to Focus Learners Attention

    Optimize every moment in your course for grabbing students’ attention and enable learners to transfer information to their working memory. At each moment of your course, your slides should only contain information that is necessary. Remove anything that tries to win your audience’s attention. For instance, the placement of text, color contrast, graphics, font size, pace, and mode of delivery (whether audio, video, or animation) all have an impact on attention. As people are instantly drawn to novelty, patterns, and motion, utilize these aspects to create focal points.

    In addition, exploit peoples’ natural tendency to scan content by highlighting the relevancy of your content and encouraging learners to read on. You should place key information in the first two paragraphs, use clear subheadings that explain what is to follow, and split content up with bullet points.

    Finally, begin every course with a brief summary that explains what students can expect to learn. This will help students make an informed decision about whether modules are relevant, useful, and within their abilities.

    4. Use Effective Writing Techniques

    Well-written content is the most important factor that separates a engaging course from one that bores learners.

    If you are used to writing content for print materials, you will need to adjust your writing strategies slightly in order to create content for effective eLearning courses:

    • Get to the point ASAP. Use short, concise phrases that express your point quickly in as few words as possible.
    • Talk to your learners. Address learners directly to create the idea of conversation rather than instruction.
    • Organization rules. Present information in a logical format and split content up using headings, lists, bullet points, and visual elements to avoid solid blocks of text. Remember that screen after screen of bullet points are equally demotivating.
    • Lose the BS and make content interesting. Write content that learners can relate to, use emotion to help students connect with the material, and focus on subjects that learners will find interesting.

    Once you have finished writing your content, go back and cut out anything that is not essential to your course. Eliminate unnecessary background information and history, edit out fluff adds no value to content, and make sure you are not tiring learners with your overuse of adjectives and adverbs.



     Free eBook: A Quick Survival Guide for Modern elearning Designers

    Karla Gutierrez
    Karla Gutierrez
    Karla is an Inbound Marketer @Aura Interactiva, the developers of SHIFT. ES:Karla is an Inbound Marketer @Aura Interactiva, the developers of SHIFT.

    Related Posts

    The Science Behind What Makes an eLearning Design Effective

    Let's get real about design—sure, we all want our courses to look good. It feels great to pour our hearts into making something that catches the eye. But here's the thing: if your slick design isn't also crystal clear and easy to use, it's like a sports car with no engine. Looks great, but will it get you where you need to go? Nope. You know the drill. You click into a course full of excitement, only to get lost in flashy features that make it hard to find the actual content. Or maybe the text is so tiny or the colors so jarring that you're squinting two minutes in. Frustrating, right? That's why nailing eLearning design is more science than art. It's about knowing what makes your learners tick, what draws them in, and what drives the message home so that it sticks. Get this right, and you're not just sharing information; you're creating a learning experience that could change the way they see the world. Sounds powerful, doesn't it? That's because it is.

    Unlocking Learner Engagement: Psychological Techniques for eLearning Success

    Have you ever wondered why big brands pour so much money into market research before launching a single product? It's not just a high-stakes game of guesswork. Imagine this: a brand skips the research and dives headfirst into creating something. Sounds bold, right? But it's also a recipe for disaster. Here's the thing—brands exist for their customers. They're not just creating random products; they're crafting experiences tailored to what their customers crave, wrapped up in an irresistible package that delights the senses. Now, think about your role as an eLearning designer. It's not all that different, is it? Your mission is to craft learning experiences that pack a punch, sure, but they've also got to be eye candy for your learners. After all, you want them to enjoy the journey with you, to be engaged and eager for more.

    10 Golden Rules for eLearning Course Design Mastery

    Let's face it – nobody gets excited about a grainy movie or sticks with a book that's a minefield of typos. It's a no-brainer, right? So, let's talk about your eLearning courses. Shouldn't the same rules of engagement apply? Consider this: a course that's a maze of bad design, confusing navigation, or just crammed with too much info is like that movie or book – it’s going to turn your learners off. And we all know what happens next – they check out, and not in the 'mission accomplished' kind of way. Now, think about your team. They’re curious, they’re hungry for knowledge, but let's be real – no one's keen on drudging through dull, time-consuming content that feels like a throwback to school days. The modern workforce wants learning that’s not just informative, but also engaging and fits into their fast-paced lifestyle. That's the puzzle we're solving together.