SHIFT's eLearning Blog

Our blog provides the best practices, tips, and inspiration for corporate training, instructional design, eLearning and mLearning.

To visit the Spanish blog, click here
    All Posts

    The Key Components of a Learner-Friendly eLearning Course

    It's so easy to assume the content is all that matters in an eLearning course. But, how information is presented affects its effectiveness. The design, for instance, influences how students interact with information.

    Think about one of your existing eLearning course designs: Is it too cluttered? Or is it designed to properly guide learners toward clear goals? 

    It goes without saying that for any learning environment to be effective, you have to think of the holistic learner experience. 

    Here are four crucial factors that should consider:

    • Graphic Clarity
    • Readability 
    • Usability
    • Learnability

    1. Graphic Clarity

    This principle of good design goes beyond how the screen looks. It is rather focused on how the screen conveys information—the form. 

    Remember, the goal is always to communicate information in the clearest and most accurate way possible. Design should be consistent and aesthetically pleasing to guide the learner every step of the way. Your use of graphics shouldn't be for mere decoration or for filling an empty space. Every graphic element should contribute to the educational purpose of your material and help students achieve their learning goals. 

    Take a look at any screen right now. Does it actually "inform" or promote better communication? If it easily distracts, then you're nowhere near achieving graphic clarity. Be mindful of the learner's cognitive load.

    Some helpful tips: Take away the clutter by getting rid of those elements that obscure your message.  A cluttered screen makes it harder for the eyes to read. But a simple, clear design—one that guides the eyes smoothly along with the screen—definitely makes learning much more effective. You can use or combine different elements from lines, color, or whitespace to create a visual flow and guide learners to their ultimate goal.  

    Recommended read: How To Avoid Designing Cluttered eLearning Screens

    2. Readability 

    Readability on screen is quite different from readability on traditional mediums like paper. This is mainly because the information is presented differently online.

    Remember, students don't only read chunks of paragraphs online. They also interact with information in a lot of ways. They click on a link and hover their mouse on a particular image or location. These links and annotations allow them more access to information.

    Good readability, then, is about helping your students understand the content. If the text can't be read easily, for instance, then your material simply fails to deliver. Since readability is an essential aspect of comprehension, it's necessary to consider the ease with which students can read the text. Can they scan it quickly? Even on different browsers and devices? What about the hover text? Can they recognize links? 

    3. Usability 

    You probably have heard a lot about usability these days. But what is it really?

    Jakob Nielsen of the Nielsen Norman Group defines usability as “a quality attribute that assesses how easy user interfaces are to use.”

    In the eLearning field, usability considers how user interfaces easily allow students to perform typical learning-related tasks. When a student views a screen, the primary question is whether that screen is usable for their purpose as a student?

    Let's take an eLearning course you've created. Can students easily navigate their way from screen to screen? Can they effortlessly move back and forward or wherever they need to get to? And once they get to their intended screen, can they intuitively do what they're supposed to do? If the answer is yes, then there's no doubt that your material scores high in terms of usability.

    To check for usability, watch out for broken navigation links, cluttered navigation systems, vague menu options and labels, non-descriptive titles or pages, and missing images or graphics.

    Also read:

    How Usable is Your eLearning Course? Follow the 5 E’s For Best Results

    Don't Frustrate Your Learners! 7 Rules for Creating User-Friendly eLearning
     

    4. Learnability 

    People often confuse learnability with usability. While these two are similar concepts, they are a bit different.

    Based on several works by authors such as McLuhan, Arnheim, and Elkins, learnability considers how well a page or screen promotes learning and thinking. To test for the "learnability" of an eLearning course, professionals would have to ask “How learnable is the course?” or “Does this screen help people learn?”

    These questions focus on learning-centered usability. The page or screen may be usable. It may enable students to complete tasks. But does it actually help them learn? Obviously, usability and learnability are inextricably linked. One cannot exist without the other. 

    To check whether an interface is "learnable," it has to present material in such a way that it encourages students to learn. Instead of just relying on dry and informational-thin PowerPoint slides or simply moving traditional format to the web,  for instance, the screen has to fully take advantage of effective design and instructional design principles that best adapt to online screens. 

    Recommended reads: 

    Understand These 10 Principles of Good Design Before You Start Your Next eLearning Project

    Use These 5 Instructional Design Strategies to Create an Effective eLearning Course

    visual design crash course

    Related Posts

    Want Your eLearning Courses to Deliver Results? Avoid These Mistakes

    Feeling overwhelmed with AI shaking up the eLearning scene? As L&D leaders, you've been nailing it, smoothly running your training programs and adapting as tech evolves. But now, with AI's rapid rise, it's as if the game board has been flipped over. It's a common, yet dangerous assumption to think that just by integrating AI, all of our training challenges are solved. Beware—this overreliance is a trap! Here's the hard truth: AI, while transformative, is not a silver bullet. In the rush to embrace these new tools, many well-intentioned L&D leaders are making critical mistakes that could cripple the effectiveness of their eLearning initiatives. I totally get the frustration—it’s like suddenly, everyone expects you to have all the answers just because you've got the latest tech at your fingertips. But remember, it’s not all about AI. In the rush to integrate this new tech, I’ve seen too many skilled teams slip up in areas that have always been crucial—like course design, content relevance, and learner engagement. Let’s get real about these common pitfalls, ensuring you’re not just relying on AI but are also paying attention to the foundational elements of effective eLearning. This is your heads-up to keep your game tight, making sure your training programs are as powerful as ever, with or without the extra tech boost.

    The New Rules of Instructional Design in an AI-Driven World

    It’s no longer a question of whether artificial intelligence (AI) will change the way we work—it already has, and instructional design is no exception. What was once a futuristic concept is now a daily reality, reshaping how we approach learning and development at every level.

    The Future of Instructional Design in the AI Era

    Instructional design is at a crossroads. The rapid rise of AI is reshaping the field faster than many of us ever imagined, and it’s not just an incremental shift—it’s an industry-wide transformation. Entire workflows are being redefined, roles are evolving, and the expectations placed on L&D teams are skyrocketing.